Frequently Asked Questions (FAQ)

Will my cat have to share a pen with other people's cats.
  No, under no circumstances will we require your cat to share with other people's cats.
My cats fight, can they have separate pens
  Yes subject to availability, early booking is highly recommended.
Does my cat need to be innoculated
  Yes, we require proof of innoculation to F4 level (but will accept F3) which will cover the duration of your cats boarding.
What are conditions like in the cattery during winter and summer
  The cattery is well insulated against the cold and each pen is equipped with a heated pad for the cats to sleep on. The insulation also helps in the summer to keep the building cool. The cattery is well ventilated.
Is the cattery situated in bush, is there any risk of bush fire.
  The cattery is in an area of the Megalong that is mostly farm land used for grazing stock, it is situated in a cleared pasture and so the fire risk is very small.
Is there a play or exercise area
  Yes, there are several. See About the Cattery for more details
My cat does not like other cats, can he still use the play area and get exercise.
  Yes, even more so now with the increased play areas, your cat will be allowed to use the play area by himself at certain times of the day. Also every effort will be made to upgrade your cat to a larger pen.
I do not want my cat to mix with the other cats, is this possible
  Yes that is not a problem, your cat will be kept within it's pen.
My cat is a house cat and does not have flea's, do I still need to treat him prior to arrival.
  Yes this is mandatory. Even though the cattery is maintained to a very high standard the odd flea egg may be waiting for an unprotected home, better not to expose your cat to this risk however small.
What will my cat be fed
  We do not change your cat's diet, see the diet section in information
Do you groom
  Yes, I prefer to use the equipment (comb or brush) that the cat is used to so please bring this along with you and please label it.
Can I bring my own bedding
  Yes but please ensure that it is clean and it must be compatible with the heated pads, call if not sure.
How can I get to you
  You can drive here, see location map, the last 5 kilometres is gravel road which can sometimes be rough. We can meet you at the Tea Rooms (before the start of the gravel road) if you prefer. We run a collection and delivery service.
My cat requires regular medication, is this a problem
  Not in general, I am happy to administer pills as long as you provide them but there may be an extra cost, see charges.
Can I inspect the cattery
  Yes absolutely! we encourage new clients to come and see the premises and discuss any special needs with me prior to booking.
What are your opening hours
  See the information section
How secure is the cattery
  All external windows that can be opened are fitted with security grills. All external doors are locked at all times. There is a triple door system to avoid cats escaping. You enter the cattery into a reception area which is a cat free zone, only when the external door is closed and locked will the internal door be opened. In addition each section of the cattery has doors which are lockable.