General information

Opening Hours
Transportation Service
Vaccination
Worming
Flea Treatment
Veterinary Treatment
Booking
Payment
Included in price
Deposit
Charges
Diet/Food
What we need to know
What to bring

Opening hours

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Transportation service

A free collection and delivery service is available as follows

please ring for further details (phone numbers

Vaccination

All cats must be vaccinated to the F3 level at least two weeks prior to arrival. In accordance with PIAA (Pet Industry Association of Australia) recommendations, a copy of the current vaccination certificate must given to us prior to or upon arrival to board, if for some reason you do not have this then we can check with most vets but this must be done at least 1 week prior to arrival so please inform us of this at the time of booking.

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Worming

All cats should be regularly treated for worms, since there are a number of different treatments on the market we need to know which treatment you use and when the last one was administered. Please have the treatment up to date before boarding your cat.

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Flea Treatment

Please make sure that your cat's flea treatment is up to date, any cats found to have fleas will be treated immediately at the owners expense. We recommend one of the following products

• Advocate
• Advantage
• Revolution

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Veterinary treatment

If your cat needs treatment while in our care we will contact our local vet in Blackheath, we ask for an emergency contact number so that we can contact you should the condition be serious and also for your normal vet so that we can contact them if needed.

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Booking

Booking early is advised especially around peak holiday times, you can book by phone or in person but we do require a completed booking form.

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Payment

We accept payment in cash, cheque, money orders and direct deposit.
Payment can be made when the cat arrives or when you collect him/her (payment on collection by cash only please).

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Included in price

Included in the price is :-

• Housing in a custom built accommodation
• All standard price food (see here for list we supply), discount available if you supply all food
• Electrically heated beds
• Grooming and cuddling
• Scratching post and toys
• Access to internal and external communal play areas
• Upgrade to larger pen on first come first served basis and subject to availability

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Deposit

We require a deposit of 50% in order to secure your booking over the Christmas period. This will be deducted from your final invoice upon collection and is non refundable,
For Bookings over 30 days, 50% payment in advance is required.

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Charges

Pick up by 10.00am [not charged for the day]

Number	Detail	Cost per day
1 Cat	Single pen	$14
2 Cats	sharing double pen	$27
3 Cats	sharing triple pen	$39
4 Cats	sharing family room	$50
Discounts	All food supplied by owner	$1 per day per cat reduction
	Stays over 30 days	$1 per day per cat reduction
		10% discount (public and school holidays excluded) for Seniors card holders
Extras	Medication, owner provided pills and ointments can be administered, we can't do injections.	$1 per day per treatment

All prices include GST, Food, Heating and access to play areas.

Diet/Food

We do not believe in changing your cat's diet but in the standard price range we cannot supply all foods, here is a list of the food we do supply:-

Wet food

• Whiskas tins (all types)
• Chicken Necks
• Pet Mince

Dry food/Kibble

• Super Coat
• Optimum
• Purnina One
• Whiskas

If you cat has a different diet please supply all of the food and we will discount the cost, see charges

Our normal routine is to feed in the morning and in the late afternoon, if your cat is used to a different arrangement please let us know the details in the "useful information" section of the on line booking form or please call to discuss this.

If your cat is used to special treats and you want to supply them we will be happy to give them to him/her.

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What we need to know

We need to know as much as possible about your pet so that we can accommodate his/her needs and make sure that his/her holiday with us is as comfortable and enjoyable as possible, so please let us know anything that is helpful in this regard. We especially need to know

• Food type and pattern
• Medical history including vaccination, worming and flea treatment.
• Sociability, are you happy for your cat to mix with the others
• His or her likes and dislikes.

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What to bring

• Transportation box, please bring your cat in a secure box as we can take no responsibility for your cat's safety until inside the cattery building; (boarding area).

• Comb/brush, if you wish us to groom your cat it is usually better if you bring your comb or brush along since your cat will be used to this

• Vaccination certificate (copy for our records is required)